Kitab Institute

In Islam, respecting time is a virtue. We encourage all students to embody this by being punctual for their classes.

Your learning journey with Kitab Institute is structured through subscription cycles, which renew automatically to ensure continuity.

Example for a 1 class per week subscription:

Example for a 5 classes per week subscription:

We understand that unforeseen circumstances may arise. If you need to miss a class, please inform our Support Team at least 12 hours in advance.

Excused Absences

Valid reasons for excused absences include:

For an absence to be excused, a minimum of 12 hours prior notification before the class time is required. Once an absence is excused, you have two gracious options:

1. Full Refund: A full refund for the missed class(es) will be processed via PayPal’s partial refund service. You will receive the exact amount paid for the session, with no deductions or hidden fees.
2. Reschedule: We will endeavor to reschedule the class to another available day and time within one week, at your convenience, keeping your renewal date unchanged.

Maximum Excused Absences: The maximum number of classes that can be excused is 25% of your current cycle’s classes. For example:

Unexcused Absences

Absences not listed under “Excused Absences” or those without the required 12-hour prior notification will be considered unexcused. For unexcused absences, no rescheduling or refunds will be offered. We kindly request your understanding in this matter to maintain fairness and consistency.

In the rare event that a teacher is unable to conduct a class for any reason, we will ensure minimal disruption to your learning.

We offer group classes for up to 10 students, fostering a collaborative learning environment. Special discounts apply for group enrollments:

(*) For more information regarding pricing, kindly visit our website: www.kitabinstitute.com

Excused Absence in Group Class: In case of an excused absence from a group class, the missed class cannot be rescheduled due to the nature of group sessions. However, we will gladly refund you the fees for that specific class via PayPal.

We strive to foster an environment of Adab (Islamic etiquette), respect, and professionalism.

Kitab Institute is committed to maintaining a clear and transparent policy regarding all financial matters. We believe this approach fosters a relationship of trust and allows students to focus on their primary goal of acquiring knowledge.

1. Billing and Subscriptions

A Helpful Tip: If you plan to pause the subscription, it is best to do so at the end of a billing cycle, right before the renewal date. This ensures you get the full value of all the classes you’ve paid for in that cycle.

2. Fees and Payments

3. Class Management

Note: Kitab Institute reserves the right to make periodic adjustments to tuition fees for all enrolled students. Any changes will be communicated in advance, Insha’Allah.

Ramadan is a blessed month, and continuing your Quran and Arabic studies during this time can be immensely rewarding.

At Kitab Institute, we are deeply committed to providing continuous learning opportunities for our valued students. In line with this commitment, the Institute remains operational throughout the year, with thoughtful consideration for the two major Islamic holidays: Eid al-Fitr and Eid al-Adha. May Allah accept our worship and grant us joy on these blessed occasions.

For Eid al-Fitr and Eid al-Adha, the Institute will observe a closure for the principal days of Eid. This allows our dedicated teachers, diligent staff, and esteemed students the cherished opportunity to fully engage in the spiritual observances and celebrations of these sacred times with their families and communities.

In accordance with standard practice for tuition-based educational institutions, please be advised that tuition fees will not be credited or refunded for these scheduled Eid holidays. Consequently, classes that fall within this designated holiday period will not be rescheduled. This approach enables us to maintain operational continuity and uphold our commitment to our staff, while simultaneously honoring these significant religious observances with the reverence they deserve.

We appreciate your understanding and cooperation in this matter, and we pray that these blessed days bring peace and happiness to all.

We want you to feel confident and secure in your decision to learn with us. Kitab Institute offers a 100% Money-Back Guarantee.

To maintain the high standards of teaching and learning at Kitab Institute, some lessons may be recorded for review by our dedicated support team.

The privacy and security of every student are of utmost importance to us. We are committed to protecting your personal information.

We understand and appreciate the desire of students to show gratitude to their teachers. However, sending physical gifts overseas to Egypt can be complex and costly.

We value your feedback, and any complaints are taken very seriously. Our aim is to resolve any concerns promptly and fairly.

If you are dissatisfied with any aspect of your course or our services, please do not hesitate to contact the management team at admin@kitabinstitute.com. We are here to listen and assist.